OperationsFree

The Supplier Switch

Loyalty vs. Leverage

5 modules~25 min totalVerifiable certificate on completion

Syllabus

01The Supplier Switch
5 min
02Negotiation Leverage
5 min
03Dual-Source Strategy
5 min
04Quality Audit
5 min
05Force Majeure
5 min

From Module 1 — read a sample

Supplier relationships carry real switching costs — certification, tooling transfer, quality ramp, and relationship capital — but they also carry staying costs that compound quietly over time. A 22% price gap doesn't stay invisible; it shows up in margin every quarter. The right question is not whether switching is disruptive but whether the disruption cost is recoverable within a reasonable horizon. When switching costs are one-time and savings are annual, math almost always favors the switch.

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