OperationsFree
The Supplier Switch
Loyalty vs. Leverage
5 modules~25 min totalVerifiable certificate on completion
Syllabus
01The Supplier Switch
5 min02Negotiation Leverage
5 min03Dual-Source Strategy
5 min04Quality Audit
5 min05Force Majeure
5 minFrom Module 1 — read a sample
Supplier relationships carry real switching costs — certification, tooling transfer, quality ramp, and relationship capital — but they also carry staying costs that compound quietly over time. A 22% price gap doesn't stay invisible; it shows up in margin every quarter. The right question is not whether switching is disruptive but whether the disruption cost is recoverable within a reasonable horizon. When switching costs are one-time and savings are annual, math almost always favors the switch.
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